What is Kindle eBook formatting, exactly?
It is the process of turning a finished manuscript into the files Amazon actually accepts and readers actually enjoy. That means a validated, reflowable EPUB 3 (delivered as a KPF for KDP), a working navigation structure, semantic chapter hierarchy, correctly sized images, and a reading experience that holds together on a six-inch e-ink screen, a phone at 2am, and a tablet in landscape. It is not the same as exporting a Word file to EPUB and hoping.
Why can I not just upload my Word document to KDP?
You can, and Amazon will convert it. The problem is what the conversion does to the manuscript: inherited Word styles, phantom section breaks, images that balloon your delivery fee, an unreliable table of contents, and paragraph indents that come and go. It usually looks acceptable in the online previewer and then breaks on a real device. Uploading a properly built EPUB means you decide how the book looks, not the converter.
What is the difference between reflowable and fixed layout?
Reflowable means the text flows to fit whatever screen it lands on: the reader chooses the font, the size, the margins, and even the orientation. That is the right choice for almost every prose book. Fixed layout locks the page like a PDF, which is what illustrated books, cookbooks and children's picture books need, because the words belong to the artwork. Choosing the wrong one is the most expensive mistake in eBook formatting.
Which files do I receive at the end?
A KPF for direct KDP upload and a validated EPUB 3. If you select wide distribution you also receive a separate EPUB tuned for Apple Books, Kobo, Google Play and Draft2Digital, because those platforms are not as forgiving as Amazon. Add MOBI legacy support if you still need it. Source files are available as an add-on, and we recommend taking them: you should never be locked to one supplier.
Will my book look the same on every device?
No, and it should not. That is the whole point of a reflowable book. What we guarantee is that it stays intentional everywhere: chapter openings behave, images sit where they belong, nothing collapses, no orphaned headings, no stranded lines. We test on e-ink, phone, tablet and desktop, in both orientations, before it goes anywhere near your account.
How long does Kindle formatting take?
The calculator gives you a live window based on what you actually select, and it is honest rather than optimistic. A standard novel is usually a few days. An illustrated or heavily footnoted book takes longer, because the work is genuinely harder. If your date is fixed, Priority, Express and Rush options are priced against your calculated window and shown live.
How does the pricing work?
Text books are priced by word count, because that is what drives the work. Illustrated and picture-heavy books are priced by page count instead, because a 40-page picture book is far more work than the word count suggests. Interior complexity, image volume, deliverable format and revisions each adjust the figure. Nothing is hidden: build the package in the calculator and the total moves with you.
My book is over 150,000 words. What then?
That moves into a custom quote. Very long manuscripts, box sets, omnibus editions and multi-volume works are not a package problem, they are a scoping conversation. Choose the Custom or Advanced Build option in the calculator and it will switch to quote mode.
Do you handle footnotes, endnotes and citations?
Yes, and properly. Two-way linked notes that return the reader to the exact sentence they left, not to the top of the chapter. For academic and reference work this is the single most common failure we see in files formatted elsewhere, and it is the thing scholars notice first.
Can you make my book accessible?
We can, and increasingly you will want it. The Accessibility Tags add-on builds semantic markup, image alt text, declared language and a coherent reading order so that screen readers can navigate the book properly. We will not claim a legal compliance certification for you, but we will build the file to the standard that makes accessibility possible.
What do you need from me before you start?
The final, proofread manuscript in Word or Google Docs, your cover file, any interior images at the highest resolution you have, your front and back matter, and a note on anything unusual, such as verse, letters, code, or a two-column layout. If the manuscript is still being edited, we would rather wait than format it twice.
What if I find a mistake after delivery?
Two revision rounds are included with every project. If the error is ours, we fix it and it does not count against your rounds. If you have found a typo in the manuscript itself, that is what the rounds are for, and you can add more in the calculator if a co-author or publisher is reviewing alongside you.
Do you upload the book to Amazon for me?
Only if you ask us to. The KDP Upload Assistance add-on covers walking your file through the upload, the previewer checks and the publish step. We never take ownership of your KDP account and we never publish without your explicit say-so. The account, the royalties and the rights stay yours.
Will formatting help my book sell?
Not directly, and anyone who tells you otherwise is selling something. What bad formatting does is cost you: one-star reviews about broken navigation, returns, and readers who never try the second book. Good formatting removes a reason to leave. That is worth a great deal, and it is not the same as a sales promise.
Can you format a book that was already published badly?
Yes, and it is a large part of what we do. Send us what is live and what you have as a source file. We will tell you honestly whether it needs repairing or rebuilding, and we will not charge you for a rebuild if a repair is what it needs.
Do you work with series and box sets?
Yes. Series get a consistent design system so that book four does not look like a different publisher made it, and box sets get a combined navigation structure that treats the volumes as parts of one book rather than a pile of files stapled together.
What is not included in the price?
Editing and proofreading, cover design, ISBNs, Amazon advertising, and any paid tools or accounts. We format what you send us; we do not rewrite it. If the manuscript needs editorial work, we will tell you before we start rather than after.
Do you format print books too?
Yes, but it is a separate service and a genuinely different craft. A print interior is a fixed physical object with gutters, bleed, trim size and page-count arithmetic. A Kindle file is elastic. Anyone who tells you they are the same job has not done both.
Is my manuscript kept confidential?
Yes. Your manuscript is not shared, not used as a sample, and not shown in a portfolio without your written permission. Every example on this page is either our own work made for demonstration or published with the author's consent.
How do I get started?
Build your package in the calculator, and you will see the exact price and the exact delivery window before you commit to anything. If your project does not fit a package, request a custom quote and tell us what makes it unusual.